Frequently Asked Questions

1. Are your watches made from full, solid, stainless steel or just stainless steel coated?
All our replicas are constructed from SOLID stainless steel blocks so they possess the kind of longevity (in excess of 5 years) that the originals bear. Our replicas are also made using the same process used in manufacturing authentic models. Replicas from other stores are unfortunately made with cheaply coated stainless steel, making them susceptible to fading and damage.

2. Do your Rolex replica watches have screws in the links or pins?
Our Rolex replicas are constructed with pins on the bands, just like how original Rolex watches are made.

3. Do your automatic Rolex replica watches have the hack mechanism?
Yes, all of our automatic movement models possess the hack mechanism—a true element of authenticity. Other replicas from other stores do not have this feature, resulting in poor quality and erroneous functionality.

4. Do your Rolex replicas have a solid stainless steel back with the hologram sticker?
Yes, all of our Rolex models are made with a solid stainless steel back where the Rolex hologram sticker and model number are indicated. This is another feature that sets our replicas apart from others as it depicts authenticity.

5. Do your Rolex replicas have the serial number/ band number on the last link?
Yes, just like the original models, our replicas are etched with the serial and band number on its last links.

6. How do I set the time for my newly purchased Rolex replica?
If your model has a screw-in lock, turn the button into a counter-clockwise direction. Gently pull out the button using your index and thumb (or your fingernail) and set the time accordingly. Then push the button back into position. For watches that have the date function, you will need to adjust the date before setting the time.

7. How do I set or change the date?
Follow the instructions on question #6 to pull out the button. You can only set the date by turning the dial into one direction so make sure that you do it right. Set the date first and then adjust the time accordingly.

8. What other standard features can I expect to find in your top quality replica watches?
Aside from the features we have mentioned before, here are other features that you can expect from the replicas we sell: screw-in crown, undirectional turning bezel, all the appropriate Rolex logos and insignias, and heavy weight.

9. How much does shipping cost?
Please see our Shipping and Returns page for details

10. What methods of shipping do you use?
We use express courier service for all our packages. We only choose reputable shipping companies such as DHL, EMS Speedpost and UPS to carry our products worldwide.

11. How long does the shipping occur once the order is placed?
Shipping time varies with location. Please see our Shipping and Returns page for more information.

12. Do you deliver to P.O boxes?
Yes, we do deliver to P.O Boxes worldwide.

13. Do you ship to countries outside the USA?
Yes, Replica Watch Collector ships worldwide. No matter where you are in the world, you can always purchase a replica from us.

14. Is there insurance on the package when shipped?
All our package deliveries are 100% guaranteed on our site. In case your order gets lost in transit, we will send a replacement at no additional charge.

15. How discreet is the package?
All of our packages are neatly packed with no mention of the contents inside.

16. Can I have the product shipped to me overnight?
Due to the increasing number of orders, we are still not able to deliver orders in a span of 24 hours.

17. What methods of payment are accepted in your site?
Replica Watch Collector accepts VISA and MasterCard. Other methods of payment will be accepted soon.

18. Do you accept Cash on Delivery (COD) orders?
To avoid fraudulent orders, we do not accept COD orders.

19. When will my credit card be charged?
Your credit card will be charged once our billing department confirms your order.

20. Are there any additional charges to be paid?
Aside from the shipping cost and the product price, there are absolutely NO additional charges to be paid.

21. Can I withdraw the order placed on your site?
Once an order is made, it is instantly processed by our billing department, which means you cannot withdraw any orders once it is confirmed.

22. Do you have a privacy policy?
Yes, we do have a strict privacy policy to protect our users and customers. To read it, please see our Privacy Policy page.

23. How can I contact your customer support staff?
You can easily contact us by filling out our contact form in our "Contact Us" page. Feel free to send us your concerns and questions and we will gladly respond within 24 hours.

  
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